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Administrative Specialist, Logistics Support

The Administrative Specialist, Logistics Support position provides basic administrative support for NTC as well as provide logistical support for training course materials, shipping and printing. This includes: Provides prompt, courteous and efficient customer service when answering inquiries by phone, email or to in-person visitors to NTC Provides real time support and assistance to clients via […]

The Administrative Specialist, Logistics Support position provides basic administrative support for NTC as well as provide logistical support for training course materials, shipping and printing. This includes:

  • Provides prompt, courteous and efficient customer service when answering inquiries by phone, email or to in-person visitors to NTC
  • Provides real time support and assistance to clients via both oral and written communication as well as external supports and fellow employees
  • Assists with maintaining the calendar of classroom/conference room reservations and assist with classroom layout and setup; communicate classroom reservation policies to customers
  • Tracks and maintains an up-to-date inventory of course training manuals, examinations, and other shipping materials within the storeroom 
  • Provides logistical reports and status briefs to the Project Manager and Director, NTC
  • Ensures the appropriate quantity of course materials and manuals are delivered on schedule for upcoming courses
  • Coordinates estimations and requests price quotes from the DoT/OST POC
  • Creates shipping reports, labels and tracking numbers via TIPTS, UPS, Fed-Ex, and other logistical tracking systems in support of requested courses and NTC Academy
  • Prepares print masters, print orders, and track the printing of manuals and publications
  • Facilitates coordination between the Instructional Design and Training Course Specialist ensure most current course materials are shipped
  • Working knowledge of MS Office Suite, sharepoint and logistical tacking systems (Fed-Ex, UPS)
  • Must be capable of working unsupervised in a fast-paced environment; must be detail-oriented, well-organized and able to multi-task. Ability to work as a team player is essential.

 

Qualifications:

  • Combination of clerical office, logistics and planning experience and undergraduate college level work equivalent to 2 years’ full-time employment
  • Must possess the ability to effectively communicate orally and in writing to external stakeholders
  • Comfortable interacting at all levels of the organization and be willing to develop strong and positive relationships with staff and colleagues
  • Excellent Microsoft Excel skills preferred
  • Must be detail-oriented, well-organized and able to multi-task
  • Public Trust Security Clearance or the ability to obtain one
  • 100% on-site client support

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